Frequently Asked Questions
Everything you need to know about sourcing and shipping with Reseller Supply Co.
How long does shipping typically take?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
Do you offer bulk discounts for large inventory orders?
Yes, we offer tiered pricing for bulk purchases. If you are looking to source high volumes, please contact our wholesale department for a custom quote.
What is your return policy for resellers?
We offer a 30-day return window for unopened and unused merchandise. Please note that return shipping costs are the responsibility of the buyer unless the item arrived damaged.
Are the products authentic and brand new?
Absolutely. All items sold by Reseller Supply Co. are guaranteed to be 100% authentic and in brand-new, retail-ready condition unless explicitly stated otherwise in the product description.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to monitor your delivery progress.